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OUR STORE POLICIES

Things You Need to Know

FOREIGN LUXE EXTENSION LLC DOES NOT PROVIDE REFUNDS ,EXCHANGES , OR APPROVE ANY DISPUTES UNDER ANY CIRCUMSTANCES WHEN IT COMES TO DELIVERED , DROPPED OFF OR PICKED UP GOODS.
FOREIGN LUXE EXTENSION LLC IS NOT RESPONSIBLE FOR ANY LOST, STOLEN OR DAMAGED GOODS ONCE PACKAGE IS HANDED OVER TO SHIPPING FACILITY. 
FOREIGN LUXE EXTENSION LLC REQUIRES SIGNATURES FOR ALL DELIVERIES, USPS HAS AN OPTION FOR YOU TO ELECTRONICALLY SIGN YOU WAIVE YOUR RIGHTS TO INVESTIGATE A MISSING PACKAGE AND THIS MATTER WILL NEED TO BE RESOLVED BY THE SHIPPING COMPANY. 
WE WILL UNDER NO CIRCUMSTANCES PROVIDE REFUNDS, EXCHANGES OR APPROVE DISPUTES FOR DELIVERED PICKED UP OR DROP OFF ITEMS. 

When it comes to purchasing anything online, the security question towers above everything else. Our store’s overall cyber security and particularly the billing process security is something we do not take lightly. All of your shopping here will be a fun and safe experience.If you have any difficulties in the checkout process, you can always address our customer support email for any billing questions or issues. We have a support email that you can message 24 hours a day 7 days a week if you have any concerns regarding your items or shipping times. 

To avoid cancelled or delayed orders please ensure that when placing online orders that your billing address matches your shipping address. For any reason it doesnt you can still place your orders directly through us and pay via Zelle, Apple Pay or CASH 

Store Policies: Store Policies

OUR SHIPPING POLICY

How We Do It

Shipping for orders can take between 1-8 business days. During SALES, HOLIDAYS, AND PEAK SEASON (prom, spring break, summer, income tax time) shipping times can be up to 14 business days in extreme cases. 

We offer EXPRESS SHIPPING which is 1-3 business days. This shipping service should be selected ONLY if your item is being purchased through the ON HAND/READY TO SHIP section or from READY TO WEAR HD wigs section (Straight, Body Wave, Deep Wave, Water Wave) These units we can guarantee delivery within 3 business days. 

STANDARD SHIPPING is 5-8 business days. This is mostly used for units that are not on hand and have to ship from our OVERSEAS warehouse. This allows time for unit to make it through customs.

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Store Policies: Shipping Policy

OUR RETURN POLICY

Everything You Need to Know

This is your Return Policy Section. It’s a great place to let your customers know what to do in case they’ve changed their mind about their purchase, or if they’re dissatisfied with a product. Having a straightforward return or exchange policy is a great way to reassure your customers that they can buy with confidence - and keep coming back for more!

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Store Policies: Return Policy
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